FALCK: Salary management app ensures greater transparency in salary negotiations

Falck was founded in 1906 and is specialized in providing health and emergency assistance services. Today, Falck is present in 30 countries and has more than 27,000 employees.
Delegate has helped Falck develop an app for handling annual salary negotiations. The app ensures a transparent, cost-effective, and efficient management of the salary negotiation process in the organization.
As part of its efforts to digitize internal operations, Falck has created a foundation for developing apps using the Microsoft Power Platform. In this regard, Falck has a desire to develop a new app solution that can manage the annual salary and bonus negotiation process. Each year, the leaders in the organization receive a budget that must be distributed among their employees, and until now, the process has been carried out manually using Excel spreadsheets, which is time-consuming, prone to errors, and carries significant security risks. "The biggest problems with the salary negotiation process are how cumbersome and time-consuming it is, and the lack of insight it provides." - Felipe López, Power Platform Manager at Falck
In close collaboration, Delegate and Falck's Power Platform team have completed the development of Falck's new Merit app for managing salary negotiations, and with Delegate's technical and process knowledge of the Power Platform, it has taken only a few months to achieve this. The development of the app has focused particularly on value creation, cost savings, and risk minimization, and the app's security level is guaranteed through the security mechanism with low-code in Microsoft Dataverse - an important part of the Power Platform that offers 100% control and data security. The technology ensures, among other things, that access restrictions can be created so that employees can only see the data they are permitted to see. "When I decided we should work on this app solution, I looked at business value and strategic relevance. We chose it because we knew that a good, secure user experience would be cost-effective and get more stakeholders across the organization to use it. We also knew that we could use a lot of fantastic features on the Power Platform to build it." - Felipe López, Power Platform Manager at Falck
With the new solution, Falck has an intuitive app that is easy to use and above all makes the process of salary negotiations more efficient. Before, the process took up to a month and a half, while today it takes 15 days. The original process lacked overview and transparency, and discussions about salary were driven by assumptions rather than data. With the new app solution, Falck can deliver real-time analysis so that leaders can make more informed decisions based on actual data. "By combining Power BI, Power Automate, and Power Apps, we were able to automate the process. The addition of Power BI reporting has been a gamechanger because the leaders at Falck now have analysis tools available that can help them make the best decisions." - Felipe López, Power Platform Manager at Falck
"By combining Power BI, Power Automate, and Power Apps, we were able to automate the process. The addition of Power BI reporting has been a gamechanger because the leaders at Falck now have analysis tools available that can help them make the best decisions."
– Felipe López, Power Platform Manager at Falck
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Morten Fritsch, Director

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