Delegate har i tæt samarbejde med Microsoft og ISS skabt en IoT Data platform som ved hjælp af IoT-teknologi giver indblik i faktorer som påvirker komforten på arbejdspladsen.
Delegate has helped Haderslev Municipality develop a chatbot that eases the pressure on IT support staff.
Haderslev Municipality's new chatbot streamlines and improves the process between the approximately 2500 IT users and the municipality's IT support. Today, the municipality has a solution that is easy for developers to work with and at the same time is easy for users and superusers to operate.
"Chatbots are new for many people - at least for us - so Delegate's support and advice has been a positive experience and made the journey safe. Although we are at the beginning of a larger journey, we see a huge potential for a better support experience through Microsoft Teams."
– Jens Poulsen, Haderslev Municipality
In the development of Haderslev Municipality's chatbot, Delegate used Microsoft's Power Virtual Agent. Power Virtual Agent has continued development potential, but the solution's integrations are already strong. At the time of writing, Power Virtual Agent has the ability to integrate with Microsoft Teams, Facebook, Skype, GroupMe, and many other platforms as Power Virtual Agent is part of the Power Platform.
Delegate has created an IoT solution that gives J. Lauritzen a better overview of its fleet and its movements.
Delegate has developed a web-app for Aarsleff Rail, where employees can continuously evaluate ongoing projects. Read the full case here.