personalized portal for the ministry of foreign affairs of denmark

targeted and customized communication provides employees with easier access and collects all significant information in one place.

ministry of foreign affairs of denmark

personalized portal for the individual employee

Targeted and customized communication provides employees with easier access and collects all significant information in one place.

The foreign ministry wanted a new front page that could act as an entry point for theirSharePoint-based intranet. The front page should be able to be personalised for both the individual employee and the department he or she worked in, so that only the relevantinformation was presented

targeted and customized communication

Delegate implemented a solution that manages more than 50 different kinds of targeted information sources and adapts the front page to the needs of the individual user.

When the user logs on, the personalized front page is shown. And there are almost unlimited opportunities for sharing information on the page:

  • News from both internal and external sources-for example, Ritzau and the most important Danish media
  • Searching through various dictionaries
  • Embedding of the user’s calendar
  • Embedding of the user’s email
  • Messages about the user’s work tasks
  • Shortcuts to frequently used functions
  • A combination of external and internal data sources
  • Find employees

With the personalized front page, the foreign ministry has received a central work tool that-in a very user friendly way-makes it easier for employees to access relevant information. The solution saves time, since all significant information is gathered in one place. And the management is also provided with a simple means of communicating with the required target groups in the organization.

“We have helped many customers digitize processes that not only lift internal workflows, but also the customer experience. With competent consultants and skilled developers, we can help you optimize even the most difficult processes. Call me on phone 53 53 69 59, and we’ll start talking about your business needs. ” 
– Morten Fritsch, Director at Delegate

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