The following are a few examples of what creates nærvær with us:
- In the context of the corona pandemic, we developed a new and more flexible approach to where we work. We named it “workfromanywhere”, but the focus is still on nærvær. A large part of the responsibility for the Nærvær lies with our team leaders. Team leaders make sure that employees meet physically or online once or more a week, so we see each other eye to eye and stay connected. Teams are autonomous and are allowed to make decisions within their team. Being a part of making the decisions helps create Nærvær in our teams.
- We use officevibe to monitor how all our employees feel about working at Delegate. Every week, everyone is asked to rate their job satisfaction on a scale from 1 to 10 in an area that changes from week to week. That gives us an eNPS (employee Net Promoter Score) for the entire organization. The employees also have the opportunity to make written comments, anonymously of course, which the immediate manager must respond to.
- We have created the phrase “See the world, keep your job and colleagues”. We want to be part of a stable foundation for our employees. Our employees can see the world without having to worry about work, finances, and colleagues. They are safe both while they are actually “seeing the world” and when they come back. We believe that the perceived nærvær can be taken out into the world by holding onto what you know from your workplace and colleagues at Delegate.
Nærvær and growth is a journey for us at Delegate. We will never finish building the framework for our business. We will definitely need to adjust and adapt along the way, as a consequence of gaining more knowledge. But the journey has begun, and it does not stop.