Access to and use of historical data provide valuable insights into how and when trends appear within a specific workflow or project. It provides business insights into specific customizable focus areas and highlights topics that might have flown under the radar without historical data. Feelings and emotions become facts, so decisions can be used for making informed decisions. Dynamics 365 does not store historical data, but this gap is bridged by Power Hub for Sales (CRM).
Dynamics 365 Power Hub for CRM helps your business gain better insight into your historical Dynamics 365 data:
- Improved reporting and comparison basis
- Historical data help sales see trends and forecasts
- Historical data can be used to better predict “future” trends/forecasts